Organizational Change
Organizational change refers to the actions in which a company or business alters a major component of its organization, such as its culture, the underlying technologies or infrastructure it uses to operate, or its internal processes. Organizational change management is the process of guiding organizational change to a successful resolution, and it typically includes three major phases: preparation, implementation, and follow-through.
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The change manager - guided by the change management strategy will execute a complex plan for change in a way that is easy to understand for the impacted users and stakeholders. A change manager will work with teams to build cross-functional relationships to drive results.
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Phases
Preparation
It is essential to first define the organizational change, understand why it’s critical, and garner support from your colleagues. Then, create a roadmap that clearly articulates and measures success and explains how the business and its employees, customers, and constituencies will be affected. Ensure the process plan aligns with business goals and outlines the implementation and sustainability of the organizational change.
Implementation
When implementing change within an organization, it means you are shifting the way that you do business in some way, whether that involves a new business strategy, employee practices or the implementation of new software or equipment.
Implementing change effectively requires change management, which is a process that helps employees prepare for an organizational transition using various resources and strategies.
Follow-Through
Throughout the change management process, a structure should be put in place to measure the business impact of the changes and ensure that continued reinforcement opportunities exist to build proficiencies. You should also evaluate your change management plan to determine its effectiveness and document any lessons learned.
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